Amazon Chime will be discontinued through a phased approach:
• February 19, 2025: Amazon will stop accepting new Chime accounts.
• February 20, 2026: The final shutdown date for the service.

During this transition period, existing customers with Team or Enterprise accounts created before the cutoff date can continue using all Chime features, including scheduling meetings, managing users, and accessing the administration console. This timeline gives users over a year to migrate their communications to alternative platforms and ensure a smooth transition away from the service.

Recommended Alternatives

As Amazon Chime users prepare for the service’s discontinuation, several alternative platforms are recommended for a smooth transition. Here’s a list of popular collaboration tools that offer similar features:
• Zoom: Now Amazon’s official meeting application for internal and external communications. It offers robust video conferencing, chat, and collaboration features.
• Microsoft Teams: A comprehensive platform integrating chat, video meetings, file storage, and application integration within the Microsoft 365 ecosystem.
• Google Meet: Part of Google Workspace, it provides seamless video conferencing and collaboration tools, especially for organizations already using Google’s suite of products.
• Slack: While primarily known for its chat capabilities, Slack also offers video calling and screen sharing features, making it a versatile option for team communication.
• Cisco Webex: An enterprise-focused solution offering video conferencing, team messaging, and file-sharing capabilities.

When choosing a replacement for Chime, organizations should consider factors such as scalability, security features, integration capabilities with existing tools, and specific communication needs to ensure a successful transition before the February 2026 deadline.

Sources

[1] Amazon Pulls the Plug on ‘Chime,’ Its Zoom Alternative – PCMag
[2] Amazon is Shutting Down its Zoom and Google Meet Rival: Here’s What the Company Said – Times of India
[3] Amazon to End Support for Chime – DMNews
[4] Amazon Shuts Down Chime, Its Zoom Alternative – TechCrunch
[5] Amazon is Ending Support for Its Business Calls and Meetings Service – TechRadar